At TibetTrip, we respect your privacy and take the information you share with us seriously.
TibetTrip is a local Tibetan travel specialist brand run by Metok. We use personal information mainly to help travelers understand Tibet, plan their trips, and arrange travel services when they choose to book with us.
This Privacy Policy explains what information we may collect, why we need it, how we use it, when it may be shared with travel service providers, and the choices you have when using tibettrip.org.
1. Information We Collect
The information we collect depends on how you use our website and services.
Information You Provide to Us
When you contact us, request a tour quotation, submit a booking inquiry, or arrange travel services, we may receive information such as:
- Your name
- Email address
- Phone or WhatsApp number
- Nationality
- Travel dates
- Preferred itinerary and destinations
- Number of travelers
- Accommodation or transportation preferences
- Other information you choose to include in your inquiry
Information Collected Automatically
When you visit our website, some technical information may be collected automatically, including:
- IP address
- Browser and device type
- Pages visited
- Approximate time spent on pages
- Referring website
- Basic website usage information
This information helps us understand how visitors use TibetTrip and improve the website and its content.
2. What Information We May Need for Your Tibet Trip
Some information is necessary because of the practical requirements of arranging travel to Tibet.
The information we request depends on the services you choose.
| Information | Why We May Need It |
|---|---|
| Name | Tour booking, travel arrangements, and communication |
| Passport details | Tibet Travel Permit applications and certain travel arrangements |
| Chinese Visa information | Travel and permit arrangements when applicable |
| Travel dates | Itinerary planning, transportation, and accommodation |
| Phone / WhatsApp | Travel communication and trip updates |
| Number of travelers | Tour planning and quotations |
| Train or flight details | Transportation coordination and itinerary planning |
| Hotel preferences | Accommodation arrangements |
We only request information that is reasonably necessary for the service you are asking us to arrange.
3. Passport and Tibet Travel Permit Information
We understand that passport information is particularly sensitive for international travelers.
For certain Tibet travel arrangements, passport information may be required to apply for a Tibet Travel Permit or to complete transportation and other travel arrangements.
When you provide passport or visa information to us, we use it for the specific travel services for which it is required.
Relevant information may need to be shared with our licensed Tibet operating partner, permit-processing personnel, transportation providers, accommodation providers, or other authorized service providers involved in arranging your trip.
Access to this information should be limited to people and organizations that need it to provide the requested service.
We do not use passport information for unrelated marketing purposes.
4. How We Use Your Information
We use your information for practical purposes related to our website and travel services.
Planning and Arranging Your Tibet Trip
We may use your information to:
- Respond to travel inquiries
- Prepare tour quotations
- Design or adjust itineraries
- Arrange Tibet Travel Permits
- Coordinate hotels and accommodation
- Arrange train, flight, and other transportation
- Coordinate guides, drivers, and vehicles
- Provide other travel services you request
Customer Communication
We may contact you by email, phone, WhatsApp, or another communication method you provide to us in order to:
- Answer your questions
- Confirm travel arrangements
- Request information needed for your booking
- Provide travel updates
- Assist with arrangements before or during your trip
Improving TibetTrip
We may use website usage information to understand which pages and travel information are useful to visitors and to improve our travel guides, website structure, and services.
Marketing Communications
If you choose to receive newsletters or promotional information from us, we may use your email address to send relevant Tibet travel updates, tour information, or special offers.
You can unsubscribe from marketing communications at any time.
5. How We Share Your Information
We do not sell or rent your personal information to third parties.
Some information may need to be shared because it is necessary to provide the travel services you request.
Depending on your itinerary, we may share relevant information with:
- Our licensed Tibet operating partner
- Tibet Travel Permit processing personnel or relevant authorities
- Hotels and accommodation providers
- Airlines and railway companies
- Local transportation providers
- Tour guides and drivers
- Payment service providers
- Other service providers directly involved in your itinerary
We aim to share only the information reasonably necessary for the relevant service.
We may also disclose information when required by applicable law or when reasonably necessary to protect our legal rights, travelers, or the security of our website.
6. Our Travel Operating Model
TibetTrip is primarily a travel planning and specialist information brand run by Metok.
When a traveler chooses to book through TibetTrip, tour enquiries may be introduced to our licensed Tibet operating partner. Depending on the arrangement, the operating partner may handle the travel contract, payment, permits, and on-the-ground travel services.
In these cases, information needed to provide the requested travel service may be shared with the operating partner.
TibetTrip may receive a referral fee for successful bookings introduced through the website.
This arrangement allows TibetTrip to focus on helping travelers understand Tibet, choose suitable routes, and plan their trips while licensed local operators handle the operational aspects of the journey.
7. Cookies and Website Analytics
TibetTrip may use cookies and similar technologies to help the website function properly and to understand how visitors use the Site.
Cookies and similar technologies may be used to:
- Remember certain website preferences
- Improve website performance
- Understand website traffic
- Measure the effectiveness of our content and marketing
You can control or disable cookies through your browser settings.
Please note that disabling certain cookies may affect some website functions.
8. Third-Party Services and Links
TibetTrip may use third-party services to operate the website, communicate with travelers, process payments, analyze website traffic, or provide travel services.
Our website may also contain links to third-party websites, including transportation providers, social media platforms, booking services, or other travel resources.
Once you leave tibettrip.org, the privacy practices of the third-party website are governed by that website’s own privacy policy.
We recommend reviewing the privacy policy of any third-party service before providing personal information.
9. How We Protect Your Information
We take reasonable administrative and technical measures to protect the information we receive from unauthorized access, loss, misuse, or disclosure.
However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
For this reason, we cannot guarantee the absolute security of information transmitted over the internet.
10. How Long We Keep Your Information
We keep personal information for as long as reasonably necessary for the purpose for which it was collected.
This may include the time needed to:
- Provide the travel services you request
- Maintain booking and communication records
- Resolve questions or disputes
- Meet applicable legal, accounting, or administrative requirements
When information is no longer reasonably required, we may delete or anonymize it where appropriate.
11. Your Privacy Choices
Depending on the circumstances and applicable law, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information that is no longer necessary
- Withdraw consent where processing is based on consent
- Unsubscribe from marketing communications
If you would like to make a privacy-related request, please contact us using the information provided below.
12. Children’s Privacy
TibetTrip is primarily intended for adult travelers.
We do not knowingly collect personal information from children under 13 through our website.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and remove the information where appropriate.
13. International Travelers and Data Transfers
TibetTrip serves travelers from different countries. Depending on the services you request, your information may therefore be processed or shared with service providers in China or other countries involved in arranging your trip.
Different countries may have different data protection requirements.
Where information needs to be shared with a third party to provide a service you have requested, we aim to limit the information shared to what is reasonably necessary for that service.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our website, services, or legal requirements change.
When we make a significant change, we will update this page and revise the effective date.
We encourage you to check this page periodically if you want to stay informed about how TibetTrip handles personal information.
Last updated: August 2026
15. Contact TibetTrip
If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or have concerns about how your information is handled, please contact us.
TibetTrip
Lhasa, Tibet, China
Phone: +86 18048939303
Website: tibettrip.org
You can also contact us through our Contact Us page.